Country Manager Netherlands

We’re looking for a digital and tech-savvy Country Manager to take ownership of our Dutch-speaking customers across the Netherlands and Belgium. You’ll serve as their primary point of contact and manage the complete customer journey, from the first incoming inquiry and product consultation through quotations, order processing and invoicing to technical support and aftersales.

The role is centered around helping professional customers find the right monitor or touchscreen solution for their application. You’ll work directly with B2B customers across a wide range of industries, from small and medium-sized businesses to multinational organisations and Fortune 500 companies. All customer contact is inbound and handled primarily by phone and email, combining knowledgeable product consultation with hands-on technical support.

Many of our customers are technically experienced within their own field and expect a capable counterpart. You should be able to understand their application, ask the right questions, quickly get to grips with technical requirements and terminology, and translate this into clear and practical advice. You don’t need to be an engineer or already be an expert in monitors and touchscreens, but technical curiosity and a genuine interest in electronics, technology, or AV are important.

Beetronics is an international e-commerce organisation with a highly digital way of working and short lines of communication. You’ll collaborate closely with colleagues across Europe and the U.S. through Slack, email, phone, weekly meetings, and project management tools.

What You’ll Do

• Take end-to-end responsibility for incoming customer requests from our Dutch-speaking B2B customers across the Netherlands and Belgium
• Handle customer inquiries by phone and email and help customers identify the right professional monitor or touchscreen solution for their application and requirements
• Prepare quotations, process customer orders, and handle invoicing
• Provide technical support and remain the customer’s point of contact for delivery and aftersales
• Maintain and improve product information and content across our Dutch-language webshops and marketing channels
• Work with colleagues across the organisation to improve processes, tools, and the overall customer experience
• Take ownership of your own projects and initiatives alongside your core responsibilities. Previous examples include creating customer use cases, improving FAQs, optimizing manuals and quick-start guides, and refining SEO and SEA content

Your Profile

We’re looking for someone with strong communication skills, a high level of digital proficiency, and the ability to quickly understand technical products and applications. You communicate confidently and professionally, both on the phone and in writing, and can adapt easily to different customers, questions, and levels of technical expertise.

You learn quickly and are naturally resourceful. When you encounter something unfamiliar, you investigate, use the information and tools available to you, and work towards an answer or solution. You’re comfortable with modern digital and AI tools and can quickly find your way around new software and systems.

You’re also comfortable making decisions and progressing customer requests independently. You can manage your own workload, follow requests through from start to finish, and know when to involve others.

• Bachelor’s degree or equivalent professional experience
• 5+ years of relevant professional experience
• Excellent written and verbal communication skills in Dutch and English
• Experience in a customer-facing role involving technical products, product consultation, or technical support
• A genuine interest in electronics, AV, monitors, touchscreens, or other technical hardware
• Strong digital skills and the ability to quickly learn new software, CMS platforms, AI tools, and online business systems
• A proactive, resourceful, and independent way of working
• B2B experience is a plus

Why You Should Apply

• A varied role with direct responsibility for your own customers and market
• A high level of autonomy and room to take ownership of your own projects and ideas
• Work directly with professional customers across a wide range of industries, without cold calling or outbound sales
• Hybrid working, with a minimum of two days per week from our Amsterdam office
• 25 days of paid vacation
• International team events bringing colleagues from different markets together
• Work in a rapidly growing international company with a modern, highly digital way of working and short lines of communication
• Professional and personal development opportunities through training and courses
• The best office lunch you’ll find

About Beetronics

Beetronics is an international e-commerce organisation and manufacturer of high-end display solutions for specialised industries and professional applications. We design, manufacture, and supply professional monitors and touchscreens that are integrated into the solutions of small and medium-sized businesses, multinational organisations, and Fortune 500 companies worldwide.

Today, Beetronics serves customers through dedicated local webshops and regional offices, with our display solutions deployed in professional applications in more than 100 countries. Our products are used across a wide range of industries, including industrial automation, warehousing and distribution, marine, retail, hospitality and food service, automotive, railway, AV and broadcasting, and healthcare.

If you’re ready to take ownership of our Dutch-speaking customers across the Netherlands and Belgium, become their trusted point of contact, and help them find the right professional monitor or touchscreen solution, we’d love to hear from you.